Are you in the loop? Keep up with the latest by making sure you're subscribed to Community Announcements. Just click Watch and select Articles.

Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Move a task from Open ISSUES to Backlog in order to create an Active Sprint

This does not need to be automated. The Sprint owner that has a list of issues in their sprint but not in their backlog . How do you move them within the Current sprint from their open issues into the sprint backlog or into the current sprint? There must be an easier way.Current Issue to Backlog.jpg

1 answer

1 accepted

1 vote
Answer accepted
Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Mar 19, 2022

Hi @Douglas Carter 

I'm not sure what you're trying to achieve here, could you provide...

  1. The steps you're taking now
  2. What you're looking to achieve
  3. What is actually happening

The screenshots provided are two different views...

  • Issues: This lists all Issues, in your case it looks like you're on the filter view Open Issues. This is not related to a Sprint or Backlog - it just lists all issues available.
  • Backlog: This is where you create/start sprints, move issues from the backlog into the sprint, etc.
  • Active Sprints: This is where you view the active sprint, move the issues between statuses (columns), and finish the sprint.


1 . I am using the Project Management template to list my tasks for my Project build. They are all listed on my to-do list. 

2. I want to move the highest priorities to my Scrum Masters Sprint board. I have cloned my tasks and then moved the clone to the scrum masters sprint board. The thing is they only show up in the All issues list. 

3. The question is, how does he move them from the All issues lists to My issues list which would then end up in his backlog to set up an upcoming Sprint? Or how does he move a task from the ALL Issues list to his backlog? I can't nor can he figure out a way to do this. 

Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Mar 21, 2022

Hi @Douglas Mark Carter 

The sidebar you're choosing these options from lists various categories - but they're not all linked in relation to your need.


For clarity...

  • Issues: This is on the left-hand side of your screenshot. Issues is the search function in Jira, showing you all your Project's Issues in various forms - All, My, My Open, etc - with these options listed on the left-hand side.
  • Scrum Board: A board is a visualisation of 1+ Projects, and their Issues, defined as a search filter - to allow for a backlog, sprint planning, tracking, etc. It's not inherently linked to your Project, nor the All Issues / My Issues views.

There should be no need to clone your Issues to allow your Tasks to appear on their board. As long as the board's filter is correct, issues should just show up.


So, from your screenshots...

  • You have one Project - Orbis Pay System (OBS)
  • You have a Scrum Board linked to it
  • You have created OPS-2, which is a Task
  • It is cloned by CSP-44, which is also a Task

If OPS-2 is not on the Scrum Board - this is what I'd check. As the Scrum Board's Board Admin...

  1. On the Scrum Board, first go to both the Backlog, and Active Sprints views, and search for OPS-2 to confirm it's not there
    1. Check no quick filters are activated, which could also be hiding OPS-2
  2. Next, go to options (3-dots icon) > Board Settings
  3. From the left-hand menu, select General
  4. Select the hyperlink Edit Filter Query 
  5. Add into the search query "and key = OPS-2" - prior to the ORDER BY part of the query - this allows you to look specifically for OPS-2 and whether it's in the filter
  6. If it isn't...
    1. Look for reasons why. For example, are Tasks exempt from the filter? Is OPS-2's current status exempt? Is the OPS Project exempt?
    2. Once the error(s) are identified, fix them, save the filter, and check OPS-2 is now in the filter
  7. If it is, there's another issue, most likely...
    1. From the left-hand menu, select Columns. Check all statuses are mapped to a column, especially if OPS-2's current status is hidden

^ The above steps could also work for CSP-44 - for example, if your board's filter is limited to only the OPS Project, then it would need CSP in the filter also to work correctly.


For more information on how boards work - please see the help page What is a Jira Software board?

Let us know if the above helps - or if you need any further assistance!


How individual boards work is not a problem. Sharing between them is quite confusing though ;-)

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events