How to integrate two Jira accounts into one?

[Heather Driscoll]

We just acquired a new company and would like to combine both Jira accounts into one

[Trudy Claspill]

Hello @Heather Driscoll 

Welcome to the Atlassian community.

When you say "accounts" are you talking about the user accounts for individual people?

Are you talking about combining two discrete copies of Jira, each with their own projects and users, into one instance of Jira?

If the latter:

1. Are the Jira instances self hosted (Jira Server or Jira Data Center) or Jira Cloud?
2. Do you want to take the data from one and add it to the other, or do you want to combine both into a separate new instance?

[Heather Driscoll]

1)We have two Jira cloud instances and one Jira Server instance.

2)We would like to combine all of them under one Jira Cloud Instance. Ideally, we don't want to create a whole different instance. We would like to keep one of our existing Jira cloud instances as the base for all of the combined projects. 

[Trudy Claspill]

Refer to this page for information about merging Jira Cloud instances.

https://confluence.atlassian.com/jirakb/merge-multiple-instances-of-jira-cloud-779160767.html

This page discusses methods for migrating from self-hosted to Cloud, and it is possible to migrate the data into an existing Jira Cloud instance.

https://support.atlassian.com/migration/docs/cloud-migration-methods-for-jira/

[Heather Driscoll]

thank you Trudy. I will take a look.