time to resolved an issue

[Norah Almutairi]

Hi everyone 

i just want to ask , is there a way to make the time to resolved an issues appear to the users  . 

for example the issue created at 22/06/2019

the resolved date 30/06/2019 

 the time to resolved is 8 days 

is this possible ?

[PVS]

Hi @Norah Almutairi 

Using SlA its possible in JSD Refer this link 

https://confluence.atlassian.com/servicedeskcloud/setting-up-slas-732528967.html

https://confluence.atlassian.com/jirakb/how-resolution-time-is-calculated-278072482.html

[Norah Almutairi]

hi @PVS  

thanks , but i didn't found the SALa setting on jira server .

and the gadget doesn't really help , i need the the value to be inside each issue .