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gebuchte Stunden von deaktivierten Benutzern anzeigen

Pestner_ Benjamin
Pestner_ Benjamin
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September 8, 2022

Hallo zusammen,

unser Problem ist, dass uns die Stunden deaktivierter Nutzer im Tempo Export fehlen und somit unsere Rückstellungen am Ende des Monats nicht korrekt sind.
Ist es möglich Stunden von bereits gelöschten oder deaktivierten Benutzern im Tempo Export anzuzeigen?


Ich freue mich auf Eure antworten.
Ben

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Susanne Götz _Tempo_
Susanne Götz _Tempo_
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October 14, 2022

Hi Benjamin, 

To view worklogs of inactive users, you will need to leave them in their teams and use the "leaving" date option for their membership. 

Worklogs of deleted users can not be viewed. This information can only be retrieved with REST APIs. 

Please take a look at our documentation for Inactive and Deleted Jira Users and Tempo Timesheets for more information. 

Best regards,
Susanne Götz
Tempo team 

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