change approval notification

fp
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January 9, 2019

How I can configure auto notifications for approvers when I create a new change form?

1 answer

1 vote
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 14, 2019

Hello FP,

Thank you for getting in touch with Atlassian Community!
Approvers are treated as customers, so to configure the notifications you must go to Project settings > Customer notifications > Approval required.
If the notification is enabled and the ticket is created through the customer portal, the selected approvers will receive a notification.

You can find more information about approvers on the link below:
- Setting up approvals

Regards,
Angélica

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