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While creating automation rule , issue deleted component is throwing exception

Shivani Umale
Shivani Umale July 9, 2021

In my JIRA software server , when I created automation rule as shown below it is giving me exception Unexpected error executing rule:java.lang.IllegalStateException: Could not resolve issue with key: LP-5. When I am deleting an issue ,it is throwing the given exception.I have attached the screenshot for the automation rule below.Why am I getting this exception?

idelete.PNG

Please guide me this.

Below is the exception thrown by the automation rule.

auditlog.PNG

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Jonas Ekström
Jonas Ekström
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July 9, 2021

Hi,
For why you get the exception, the automation is trying to find an issues in the database that no longer exist.

As to how you could find the information, the workaround provided by Atlassian in https://jira.atlassian.com/browse/JRASERVER-59371 
"Currently it is possible to search for calls such as "/secure/DeleteIssue" in JIRA and/or Tomcat Access log to identify when and who deleted an issue"

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