Hello all,
I have a Service Desk project (Next-gen) that I want to associate with a new notification scheme. I have followed this knowledge base article, but at step 3 where it says click on "Project Settings > Notifications", I do not have a "Notifications" section of my service desk.
I can't seem to find where I can associate this project with a new notification scheme if anyone can point me in the right direction.
Hello @Benjamin
Notification schemes are available only for classic projects. I also created a next-gen TEST project to see how it works and there are missing a lot of stuff from classic ones. I think this is the purpose of NG projects, simple projects..
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.