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User can't change display language

Mauricio Payetta
Mauricio Payetta October 29, 2018

When they want to change the language they see the box with the error "Couldn't save your preferences".

Is there anything I can do to enable this functionality? Or is this a bug within JIRA?

Thanks

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david
david
Solutions Partner
Solution Partners provide consulting, sales, and technical services on Atlassian products.
October 29, 2018

Hi @Mauricio Payetta it seems to be a bug, users should be able to change their language in their profile without a problem. If they change another preference, does it work?

Cheers,

David

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Marc
Marc December 19, 2018

Hi David,

Not it doesn't. I have tried to change the watch option and other settings even making the users admin.

I have seen two issues logged about this at Atlassian.

https://jira.atlassian.com/browse/JRACLOUD-69683

https://jira.atlassian.com/browse/JRACLOUD-70089

Both are still open.

 

I even made a new Cloud instance today for a test, but the issue still remains

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