Use Subtask templates to fill Gantt chart filds

[Thomas Kluge]

I would like to per filled our Gantt Chart fields by subtask templates like that:

Circuit diagram / assignee:"@current"; duedate:"@now+1m"; customfield_10181:"@now";  Enddatum(WBSGantt):"@now+1m"; component:"HW: new development"

but it doesn't work.  Any Idea how it could work?

Many Thanks in advance!

[Alessandro Portela Cristiano]

Hello @Thomas Kluge , thanks for posting your question in the community!

My name is Alessandro and I work on Ricksoft Support Team.

Just to get a bit of context of your request - my understanding is that you are creating a Sub-task template by using Issue Templates for Jira by Deviniti?

This will help to make sure we're building the same scenario as you on our end and testing the possibilities. :)

Cheers,

Alessandro C.
Support Team | Ricksoft

[Thomas Kluge]

Hello @Alessandro Portela Cristiano , Thanks for your answer.
The Issue template we don't use. I work for a Automotive company and I'm a end user. I found this in the Help box

Id: com.hascode.plugin.jira-quick-subtasks:hascode-qtasks-duedate-extension (v1.0.0)

maybe it helps? Sorry that I can't answer more precised

[Alessandro Portela Cristiano]

Thanks for the additional information, @Thomas Kluge!

From what we could investigate, it looks like the app in question has been discontinued since December 2018. So there may be a chance that your macros are not working due to the changes made to Jira and WBS Gantt-chart since then.

However, the documentation also explains how to debug the application.
Maybe you can follow the steps suggested to debug and find out what is preventing your template for working.

From WBS Gantt-chart perspective, since it uses Jira Custom Fields  to work, theoretically, you shouldn't have any problems getting information from them.

Alternatively, if you have available on your instance, you could use other tools like Scriptrunner our Automation for Jira to achieve the same results. Maybe that is worth checking out as well!

In any case, if you have any further findings you would like to check after debugging Jira Quick Subtasks, let us know, we will be happy to help!

Kind Regards,
Alessandro C. - Support Engineer
Ricksoft Support Team

[Dave Rosenlund]

Hi, @Thomas Kluge 👋  Welcome to the community.

Since the community has been unresponsive on this topic it's probably best if you open a WBS Gantt support ticket (assuming you didn't already think to do that yourself 😉).

It would be great of you share the solution here after you find it for others to find here on the community in the future.

Best,

-dave