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Unsaved Changes

I am working with my Product Owner updated stories.  When she or I updates a story and saves it, the next time I pull it up there are "Unsaved Changes". I can see the updates Even if I refresh my screen,  when I click into the description box to edit it, the updates are lost.  We have wasted alot of time trying to figure out this problem.    What's going on?

1 answer

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Hello @rowena.stermer,

Thank you for reaching out to Atlassian Community!

Testing on my local site, I tried to replicate this behavior, but I wasn’t able to. 

I used two accounts to test that, and if account A edits the description and doesn’t save, the updates are not shown when accessing using account B, unless account A saves the description. 

There was a bug related to unsaved changes (it mentions only comments, but the editor is the same for both fields):

Can you please give us more details about all the steps you are following? Are you both editing the same issues at the same time?

On what screen this issue is happening (backlog, roadmap, board, advanced issue search)? 

Kind regards,

Hi Angelica, this is affecting me too on a regular basis and it is very frustrating 

I have captured a video (let me know if you would like a copy) but in summary the Description says 'unsaved changes' so I edit, and save, and it saves but still says 'unsaved changes' 

I definitely do not have any unsaved changes! It is not related to the bug you mention regarding lost unsaved changes. 

It is intermittent and has been happening for several weeks now. I thought maybe it was just me but clearly not 

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