Text renderer problem after migrating to Cloud Edited

Jira Sever had the Jeditor pluging installed.

Migrated to the Cloud Version. There is no Jeditor plugin for Cloud.

All the content appears as markup text.

Tried changing to the Wiki renderer in the filed configuration but no change.

Any idea how I can get the text to dispplay in a Rich format?

1 answer

1 accepted

1 vote

You'll need to edit all the text. 

The problem here is that the Jeditor add-on has stored a load of formatting information in a form of markup.  JIRA has its own storage format for formatted text with the rich renderers, and doesn't understand the Jeditor format.  All it can do is render what it sees as plain text as that.

Thanks Nic. I was afraid of that.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published May 21, 2018 in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

1,225 views 10 18
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you