Text renderer problem after migrating to Cloud Edited

[Alan Crean]

Jira Sever had the Jeditor pluging installed.

Migrated to the Cloud Version. There is no Jeditor plugin for Cloud.

All the content appears as markup text.

Tried changing to the Wiki renderer in the filed configuration but no change.

Any idea how I can get the text to dispplay in a Rich format?

[Nic Brough [Adaptavist] · Accepted solution]

You'll need to edit all the text. 

The problem here is that the Jeditor add-on has stored a load of formatting information in a form of markup.  JIRA has its own storage format for formatted text with the rich renderers, and doesn't understand the Jeditor format.  All it can do is render what it sees as plain text as that.

[Alan Crean]

Thanks Nic. I was afraid of that.