Setup Wizard not showing up

[Dinyar Dastoor]

On windows, to get a clean start after messing with evaluation installation, I uninstalled the current version and reinstalled Jira 5.2. Both process went well. But not it not taking me to Setup Wizard and instead, showing me a login page with username/password. How do I force the setup wizard ? I need to add at least the admin user before I can get started. Please help.

[Norman Abramovitz · Accepted solution]

It feels like you are using your old database. You can try your previous admin account and see if that works. Otherwise, I would try uninstalling and making sure your database is deleted as well after the uninstall. Also make sure your altassian directory is gone as well.

[Norman Abramovitz]

https://confluence.atlassian.com/display/JIRA/Uninstalling+JIRA+from+Windows

[Dinyar Dastoor]

Thanks for pointing that out. You are correct. When I uninstalled, it did not delete the database which was the purpose of uninstalling. I understand that this is a very good safe option. How do you delete the database? Or even better- Can I just delete the database and start over without having to uninstall the software ?

[Norman Abramovitz]

It depends on which database system you have on how to delete it. If you were using HSQLDB then deleting the atlassian directory tree(i.e. the safe way) will do it.