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Set component based on Reporter's group membership

I want to set 'Component' based on the Reporter's security group membership.

For example:

Employees are in Japan, Guam, and Hawaii.

If an employee from Japan submits a JIRA Service Desk ticket, I'd like to set the 'Component' to 'Japan.'  Similar logic applies for employees from Guam and Hawaii.  If someone from outside of Japan, Guam, and Hawaii submits a ticket, I'd like to leave the 'Component' blank.

I have ScriptRunner installed but don't know how to write the script.

We are using the latest JIRA enterprise release in Data Center.

Can someone please help?

Thank you!

1 answer

I'm sure somebody will can give you a complete script, but it's been a while since I've done it, so I'll just provide you with some pointers if you wanted to take a stab at it yourself:

Here's code on how to find check the User Group of an Assignee:

So you would want to put something like this in an IF or SWITCH block:

isUserInGroup(issue.reporter, 'japan-users')

And then you'd need to the component, which is documented here:

def japancomponent = projectComponentManager.findByComponentName(project.getId(), "Japan Request")


This would all go in a Post Function after Create. Have fun!

Thank you very much, Darryl.  I'll check those links out and try a few things.  I'll let you know if it works out.  I appreciate your assistance.

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