SSO Between Atlassian Products Works Only When You Login to Each Product

RM June 27, 2018

SSO between Jira, Confluence, FishEye and Crucible works only when I login to each product individually on first use. If I open a browser and log into Jira only, Confluence avatars do not display. If I browse to Confluence or FishEye from Jira after logged in, I will be forced to log into the other product. If I then browse back to Jira, I am forced to log in again. If I open multiple tabs and log in to each product, browsing between them is a non-issue. Am I missing something in the SSO configuration or am I fighting a browser and/or cookie issue?

1 answer

0 votes
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 28, 2018

It sounds like you might be facing an issue where the act of logging into one Atlassian product is overwriting your cookie for the other.   I would recommend taking a closer look at this KB: Logging into another Atlassian application logs me out of Confluence

It provides a couple of different possible ways to get past this problem.

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