I did send email last week, but I still not get the answer yet. Currently, I am looking for JIRA SLA module that can produce monthly report for:
- Response Time SLA
- Resolution Time SLA base on the severity
What JIRA addon module that we should buy?
Fyi, we are using JIRA v5.2.7 with no maintenance.
Is there any issue buying the JIRA SLA module and added into our JIRA?
Thanks
What do you mean by SLA Module? Are you talking about an add-on here?
the fact Yudi still not had an answer does not stimulate me to ask my own questions on this "community". Nevermind, I will ask somewhere where I reckon I will actually get an answer from someone...
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Remco,
in this community, there are a lot of answered questions. Most of us are regular users of Atlassian's software like you. We try to help you in our spare time. We are not paid for that. So, please do not blame us for being unhelpful for not answering one (to be honest, not clearly described) question. That is not fair in my opinion.
If you get an answer from somewhere else, fine. But why not try to ask your question here?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Allright, thanks for restoring my faith a little bit Thomas. thank you for your insight and I will post my question.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You're welcome :-)
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
:) I posted the following, hoping that I have provided enough context/details to make my question clear:
https://community.atlassian.com/t5/JIRA-Core-questions/SLA-reporting-automated/qaq-p/635213#M31234
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.