Restrinct transition does not work

Consuelo Nicoli March 28, 2024

Hello everyone,

I set up a rule such that a ticket can only go from "deploy on dev" to "to test" status if the "code impact" field is not empty.

Screenshot 2024-03-28 215044.png
I don't think I did anything wrong, but it doesn't work.

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Mikael Sandberg
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March 28, 2024

Hi @Consuelo Nicoli,

Welcome to Atlassian Community!

Because you allowing issues in any status to transition to "to test" your rules are being ignored unless you select the transition "ready for the Test". If you click on the "to test" status and uncheck the "Allow issues in any status..." then your rule should be evaluated correctly.

Consuelo Nicoli March 28, 2024

Thank you so much Mikael, it works :)

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Consuelo Nicoli March 31, 2024

Hi Mikael,

I thought I solved it but in reality it's not like that :(

The transition can only be made if the "Code impact" field is not empty, as you can see in the image the field is filled in but now I cannot make the transition due to the following message "You don't have permission to transition this issue" .
Could you help me again please?


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