I added debugging today to examine email related issues, and my atlassian-jira.log grew to 33 GB (usually much much smaller) in size. I have turned off the debugging, and the log has frozen in size, but I now I need to rather prune it dramatically, or delete it (allowing it to recreate). How do I go about doing either of these things? I tried to moved it to our storage drive, but as expected, it cannot move while in use. I did not see any pruning options in the UI
Jira version 7.3.6
If you were on a Unix/Linux system, then you should just be able to move/delete this log file. If you are using Windows, then it is possible that the JIRA/JAVA process running has a lock on the log file preventing you from moving it while JIRA is running.
To get around this you could try either of these steps:
If you stop JIRA and still can't move this, then something else on the system has the lock on the file (most commonly a program like antivirus that would be trying to scan the file contents).
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