I added debugging today to examine email related issues, and my atlassian-jira.log grew to 33 GB (usually much much smaller) in size. I have turned off the debugging, and the log has frozen in size, but I now I need to rather prune it dramatically, or delete it (allowing it to recreate). How do I go about doing either of these things? I tried to moved it to our storage drive, but as expected, it cannot move while in use. I did not see any pruning options in the UI
Jira version 7.3.6
If you were on a Unix/Linux system, then you should just be able to move/delete this log file. If you are using Windows, then it is possible that the JIRA/JAVA process running has a lock on the log file preventing you from moving it while JIRA is running.
To get around this you could try either of these steps:
If you stop JIRA and still can't move this, then something else on the system has the lock on the file (most commonly a program like antivirus that would be trying to scan the file contents).
Over the next several weeks we'll be sharing some of our Getting Started guides here in the community. Throughout this series of posts, we'd love to hear from customers and non-customers ab...
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