Prompt for user to Log in

[Lars G. Fredheim]

We have implemented a page in Confluence where we link to "Create issue" in a Jira-project. Server version - not cloud. User "anonymous" does not have access to this project, hence the user has to be logged in to Jira in order to create the issue.

Does anyone know if it is possible to have Jira to ask for “Log in” if a user who isn’t logged in uses the link?

As we have it now, the user get a list of projects where “anonymous” have access, followed by not finding the correct project and the issue will either not be filed or lost.

Wo do not wish to give “anonymous” access to this particular project in Jira.

Any suggestions?

[Sergio Marcos Sendino]

I'm coming late but just in case it is useful for anyone as I've been looking for this too:

What I did to request login before creating the use is using the login form link (in jira server), adding the destination to the original link of creating the issue. An example:

• Jira create issue link: http://jira:port/secure/CreateIssue.jspa?pid=00000&issuetype=00000 
• Login form: http://jira:port/login.jsp?os_destination=

So using both together it will look like:

http://jira:port/login.jsp?os_destination=http://jira:port/secure/CreateIssue.jspa?pid=00000%26issuetype=00000 

This will request the user to login first (if it's not yet).

In our case for this project its allowed to create the issue anonymously, but even so, it request to login first (of course it can be done anonymously with other URL, but it can be used to prevent users with account to not create this without logging)

Not sure if this was exactly the question, bur hope it helps :) 

[Liam Green]

Hi @Lars G. Fredheim 

Welcome to the Community!

Does the link take people to your Help Center or to the Agent interface?

[Lars G. Fredheim]

@Liam Green - thank you for replying!

The link takes the user to "Creae Issue" in a Jira project. Would that be the Agent Interface?

Our Jira admin have found the functionality we're looking for in Jira Cloud, but we're on the server version.

[Liam Green]

That sounds like the Agent interface - could you see if it is possible through portal instead?  You'd need to give users a Jira licence for them to use the interface.

It's interesting that the functionality you need is in Cloud - do you have a link to it?

[Lars G. Fredheim]

All relevant users are licensed. The case is that they haven’t logged in when using the link on our Confluence page. If they click on “Log in” when in Jira all is OK. But I know that users have chosen wrong project and issues have to be searched for to be moved to the right project.

Here is link to the cloud functionality: https://fremtind.atlassian.net/secure/CreateIssue.jspa?pid=Test2&issuetype=15203 (In Norwegian though) The last sentence says that you have to be logged in in order to create an issue.

It might be that the Cloud functionality is a third praty plugin...

[Liam Green]

If I'm honest, this is slightly beyond my expertise - hopefully one of the other Community members will be able to jump in and help

[Liam Green]

@Lars G. Fredheim 

I've just been pointed in the direction of the below:

https://confluence.atlassian.com/doc/use-jira-applications-and-confluence-together-427623543.html

https://confluence.atlassian.com/jirakb/how-to-create-issues-using-direct-html-links-in-jira-server-159474.html

Not sure if they are of assistance

[Lars G. Fredheim]

Thank you for pointing me in those directions. It is most appreciated. 

The first link seems to be very useful when working with documentation and elements of tjhe documantation are diectly useful for creating a spesific task in a Jira project.

For our needs this will unfortenulately not be a good way to solve it. And - my question is whether it is possible to force the user to log in in order to place the isue/task in the right project.