Hi, after updating to new versions of JIRA Service desk and Software + Automated log work Start/Stop buttons sometimes don't do anything. Seems to return HTTP 304. Issue happens in at least Firefox, Chromium and Chrome. Sometimes CTRL+F5 restores button function. This didn't happen with earlier versions.
Is there some known issue about the plugin or service desk?
-Juha
Hello Juha,
First of all, have you tried to clear the cash in the browser?
About HTTP 304:
When the browser puts something in its cache, it also stores the Last-Modified
or ETag
header from the server.
The browser then sends a request with the If-Modified-Since
or If-None-Match
header, telling the server to send a 304 if the content still has that date or ETag.
The server needs some way of calculating a date-modified or ETag for each version of each resource; this typically comes from the filesystem or a separate database column.
Furthermore,
Which version of JIRA Server do you have, and you upgraded JIRA service Desk from which to which version?
Regards,
Ivan.
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