Move to another Server

denacom
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April 26, 2018

Hello

I follow all the directions to move my Jira to a new Server, I moved the applicaton-data directory as well as the database.,  But I get the following error

 

Setup: JIRA couldn't create the jira.home directory

Ensure JIRA has permission to create and write to the jira.home directory /var/atlassian/application-data/jira.
Review our documentation for more information on setting your JIRA home.

That Directory is own by the Jira user (chown -R jira:jira *)  I tried giving more permissions and nothing (chmod 777)

This are my Current Permits but I tried everything, without any luck.

root@d25:/var/atlassian/application-data# ll
total 16
drwxr-xr-x  4 jira  jira  4096 Apr 24 14:09 ./
drwxrwxrwx  4 jira  jira  4096 Apr 25 18:49 ../
drwxr-xr-x 12 jira1 jira1 4096 Sep 27  2017 bitbucket/
drwx------ 14 jira  root  4096 Apr 25 19:05 jira/

 

root@d25:/var/atlassian/application-data/jira# ll
total 148
drwx------ 14 jira root  4096 Apr 25 19:05 ./
drwxr-xr-x  4 jira jira  4096 Apr 24 14:09 ../
drwx------  2 jira jira  4096 Apr 24 00:42 analytics-logs/
-rw-------  1 jira jira   895 Apr 30  2015 bak_dbconfig.xml
drwx------  5 jira jira  4096 Sep 27  2017 caches/
drwx------  4 jira jira  4096 Aug 10  2015 data/
drwx------  2 jira jira  4096 May  1  2015 database/
-rw-------  1 jira jira  1169 Apr 25 19:05 dbconfig.xml
drwx------  3 jira jira 86016 Apr 24 07:00 export/
drwx------  4 jira jira  4096 Apr 30  2015 import/
-rw-------  1 jira jira   278 Sep 27  2017 jira-healthcheck-eol.json
-rw-r-----  1 jira jira     0 Apr 15 22:41 .jira-home.lock
drwx------  2 jira jira  4096 Feb 22 04:29 log/
drwx------  2 jira jira  4096 Apr 30  2015 logos/
drwx------  2 jira jira  4096 Apr 30  2015 monitor/
drwx------  8 jira jira  4096 Jul 25  2017 plugins/
drwx------  3 jira jira  4096 Nov 29  2016 tempo/
drwx------  3 jira jira  4096 Apr 30  2015 tmp/

Thanks

1 answer

0 votes
Thomas Deiler
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 26, 2018

Dear @denacom,

is Jira itself running as user 'jira'?

Check with 

ps -Aef

on command line.

So long

Thomas

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