It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Mobile for JIRA doesn't know 'Israel', it only knows 'Palestine' Edited

Tomer Gal Nov 04, 2017

Hello,

When choosing the country under the 'General Configuration' section of the 'Mobile for JIRA', there is no 'Israel' - there is however a choice of 'Palestine'.

 

I hope that this is not a political statement and just a bug.

I am an Israeli and of course, I would like to configure it to Israel.

 

May you update the configuration option?

Regards,

Tomer GalIsrael.jpgPalestine.jpg

1 answer

1 vote
Walter Buggenhout [ACA IT] Community Leader Nov 04, 2017

Hi @Tomer Gal,

Mobile for Jira is an app developed by Infosysta. You could best create a support request directly with them. You can find details on how to contact them through their Marketplace listing.

Tomer Gal Nov 04, 2017

Thanks Walter,

I've just contacted support@infosysta.com.
I will wait for their reply for 7 days.

 

Generally, Atlassian approves the Jira add-ons so I am pretty sure that infosysta breaks a rule which wasn't noticed by Atlassian.

 

Regards,

Tomer Gal

Tomer Gal Nov 13, 2017

Hello,
I opened a support ticket at Infosysta, 8 days have passed and I didn't get any reply.

How can I file a complaint at Atlassian? (Infosysta doesn't comply with Atlassian add-on rules).

 

Regards,

Tomer Gal

Nic Brough [Adaptavist] Community Leader Nov 13, 2017

Raise it with https://support.atlassian.com/contact - they'll assess it for breaches of the rules.

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published in Jira Software

How to prevent the propagation of unused project schemes, workflows & screens in Jira software

Atlassian ranks project attributes as the third most important factor impacting performance in the category of data. It’s not surprising, since project attributes are precisely the rules used to ma...

1,327 views 1 16
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you