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Jira Upgrade to 8.13.8 Stuck at extracting files

I have Jira8.5 installed and running smoothly. Whil trying to upgrade to 8.13.8 the installation starts and at the end stucks at extracting files. Any Help?

1 answer

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Pavel Junek Community Leader Jul 16, 2021

Hi,

And what's wrong with extracting files? This is how the standard upgrade takes place.

Pavel

@Pavel Junek Capture.JPG

IT is stuck on this window. I am using windows, and I choose to upgrade existing jira insalled

Pavel Junek Community Leader Jul 16, 2021

I wonder if it block an antivirus, that won't run the extracted files.
Since this is a Windows server, I recommend trying to run the upgrade again after restarting the server.

I'm having the same issue.  Have you found the solution to the issue?

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