I want to migrate the Jira-Service-Desk from my company to another clean Jira.
To do this, I exported the complete Jira and delete all projects and users that do not belong to service-Desk. I did an export and now I imported this file into the new Jira.
The Import works perfect - but I have problems with the licenses. I configured the new Jira-Server-license at the beginning of the Import and now I am not able to add the service-desk. In the logs I cannot find any information - it only says "No plugins found to be installed"
Thank you for your help!
Yes I try to install the jira-server from the manage-applications menu.
The first log lines are:
/rest/plugins/1.0/installed-marketplace[c.a.plugin.loaders.ScanningPluginLoader] No plugins found to be installed
/rest/plugins/self-update/1.0/ [c.a.upm.pac.PacClientImpl] Update check request may take longer because of the number of add-ons
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