I was trying to control access to my Jira project. Which options are possible?
Option 1: Yes, you can accomplish that by using Issue Level Security. You can learn more about that here:
Option 2: Yes, you should be able to do that using a Jira Service Management project. Configure the Email Requests part.
Hi, @Gavin !
I agree with John on "Option 1".
On "Option 2" you can configure incoming mail handler for this - Create issues and comments from email .
In JSM - it will be more comfortable because Customers don't need an Jira licences.
If you have an Jira Core or Jira Software - you should configure creation from "Robot" and make any custom automations to get "sender's email" and configure custom notifications to them( I made it in Jira Core Server with JMWE-app, for example).
Did you know that penalties up to 4 % of the yearly company turnover are possible in case of GDPR violations? GDPR regulations are currently mainly relevant for companies in the EU, but countries lik...
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