JIRA SERVER : BUG in SUM of remaning estimate at US LEVEL

[amine benali]

Hello Team,

Can we have the sum of remaining for all tasks and sub-tasks for a US in the field SUM of Remaining ? 

We noticed that the field Sum of remaining in the reports does not show any value....

Thank you 

[Nic Brough -Adaptavist-]

The remaining estimate in your report is the "remaining estimate" for the current issue.  You should adjust your report to use the "Σ remaining estimate" field.

[amine benali]

Hi Nic,

Σ remaining estimate" field does not show the sum in our plan.....

for example if a

US 1 = 3 md

with 3 subatasks with 1md each

=> Σ remaining estimate does not show any value !

is that normal ? or it's a BUG in JIRA ?

[Nic Brough -Adaptavist-]

OK, two things we need to check before we can go further.

1.  Are you using the time tracking fields, or are your estimates done on something else?  Could you run a simple test - run a search that returns (at least) one user story and its sub-tasks.  In the issue navigator, add the columns "Remaining Estimate" and "Σ remaining estimate".  Does the Σ one show the sum correctly?

2.  What is the report you are using?

[amine benali]

Hello Nic, 

I think it's an issue on our platform in Production...Σ remaining estimate works well on the staging as shown by these 2 screenshots.

to answer your question yes, we are using time tracking

[Nic Brough -Adaptavist-]

Hmm, ok, so it works in staging, but not production.  That definitely needs to be something fixed on production, but I can't think of a way to hide the field like that.