We have this problem with jira email notifications. For our project our users are not getting notification when they are assigned to an issue. Other project, user is not getting notification when an issue is moved or updated even though all configuration is done.
@Spruha Shah First check everything is fine with the outgoing mail configurations , configure as per this document below and check by sending a test email as said here
Then you can set the notification scheme, with reference to this document below
Just check and let us know what's the status..!
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