Upon doing a routine plug-in update, the plug-in manager shows the following error when it tries to enable the plug-in:
"This plugin failed to enable. Your license may be invalid. Please refer to the logs for more information."
The statement "Your license may be invalid." is incorrect since the plug-in manager also happily reports:
"/rest/plugins/1.0/com.pyxis.greenhopper.jira-key [atlassian.plugin.manager.DefaultPluginManager] There was an error loading the descriptor 'GH AUI for JIRA5x Resources' of plugin 'com.pyxis.greenhopper.jira'. Disabling"
Version | 5.2.11 |
Build Number | 854 |
Build Date | Mon Apr 15 00:00:00 PDT 2013 |
Build Revision |
ef00d61167c699f0d87337863e0e6af1bc04b04e |
uninstalled the existing plugin and also remove cached plugin from ...\Application Data\JIRA\plugins\installed-plugins
then install again and restart the server.
i hope it will help you!!
Prasad, many thanks for your suggestion. It would appear that the JIRA server re-start was the step I was missing.
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Prasad, many thanks for your suggestion. It would appear that the JIRA server re-start was the step I was missing.
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I should also note that the same problem occurs after attempting to downgrade to JIRA Agile v6.3.2.1.
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