JIRA Agile disabled with newest UPM version

We are using the JIRA Agile add on with version 6.3.0.2

After updateing the UPM to version 2.13.2 the JIRA Agile add on has become disabled.

Does anybody know what we could do to enable JIRA Agile again?
Thank you very much for any help.

5 answers

1 accepted

Restarting the Tomcat server has succeeded to enable JIRA Agile again.

Thank you for your reply.

Ahmad Danial Atlassian Team Aug 27, 2013

Hey there, Tim.

Great! Good to know that JIRA Agile is back up again. Anyway, you are welcome. Thank you for sharing the step taken to get this fixed.

0 vote
Ahmad Danial Atlassian Team Aug 26, 2013

Hey there, Tim.

When you mentioned that the JIRA Agile is disabled, can you provide a screenshot here? What version of JIRA are you using now?

Warm regards,

Danial

We had the same problem when we updated our Universal Plugin Manager from version 2.12.2 to the latest (2.16.4). We are on JIRA 5.2.11 and GreenHopper 6.2.5. Our Agile tab disappeared and our projects were fairly empty. The log file showed that GreenHopper was disabled. Stopping and restarting the JIRA service corrected the problem, but I was wondering if this is a bug?

Here is a screeshot of the JIRA Agile from our add on management section:

Here is a screeshot of the JIRA Agile from our add on management section:

and here is the screenshot from our JIRA UPM add on:

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