I've tried:
* several different formulations in JQL including Status != closed, resolution != resolved and others.
* adding a post function to the transition into closed
Not sure where to go from here.
Try "resolution is EMPTY" JQL
any resolution value added to an issue is considered resolved.
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Update the JQL to make sure resolution is EMPTY is properly applied.
Add ( before the reporter and close with ) before AND resolution. so it would be
(reporter = username or watcher = username) and (resolution is empty)
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