Issue collector not working in IE11

[Vincent Teyssier]

Hi,

We have successfully set up an issue collector to our page and it displays very good in Chrome and Firefox.

In IE11, the button to collect issues is displayed but when I click on it to have the form pop up I get an endless loading screen. The loader never morph to a form.

In the IE console I get the following error msg:

"The value of the property 'define' is null or undefined, not a Function object" pointing at the following code in the File: com.atlassian.plugin.jslibs:moment-2.6.0.js, Line: 3, Column: 14 :
(function(A){define("atlassian/libs/moment-2.6.0",function(){var z={};A.call(z);return z.moment})})

There is also another error: File: batch.js, Line: 10, Column: 5131

 Expected identifier, string or number

We use jQuery 1.12 from Google CDN.

Any idea how to fix this?

[somethingblue]

Hi Vincent,

There has been an ongoing issue with the Issue Collector in IE11 since JIRA 6.4.  There is a known bug that is related but not the exact same error that you can find at JRASERVER-45346.

It is currently in Awaiting Development and should be fixed soon, however, I don't have an ETA.  I would vote on the issue so you'll be notified of any updates and when they add the fix version to the ticket.

Cheers,

Branden