Is it possible to create different Outgoing mails for different Projects ? Suggest an Alternative

[Madhu Reddy]

" It feels weird for me to reply my customer with a different mail "

Customer creates tickets based on Incoming mail. If I want to reply to the customer I'm just able to mail him through one fixed mail.

We are having different Incoming mails, But only one Outgoing mail. How can I reply my customer with a different mail.

Is there any possibility to use different outgoing mails so that I can reply to my customer through which I'm maintaining as a Incoming mail.

[Alexey Matveev · Accepted solution]

Hello,

You can set the from field in the email per project. You can find more info here:

https://confluence.atlassian.com/adminjiracloud/configuring-email-notifications-776636790.html