Is it possible to approve issues in Microsoft Teams?

[Nick.Fornicola]

Good afternoon all,

I have recently started a new project and due to the nature of my business, I would like the bulk of my Jira related work to be completed in Microsoft Teams. One challenge that I have not been able to overcome is how to approve an issue directly from Teams. 

I have installed the standalone Jira Cloud app in Teams, I have added the Jira Cloud app to a channel and I have created a webhook connector in a channel and still have not found a way to approve an issue.

Is this feature simply not available? I fear that the legitimacy of what I am going to ask my co-workers to do in Jira will be jeopardized if they have to log into the web version of Jira to approve an issue.

[Melo]

Hi @Nick.Fornicola, welcome to the community!

The documentation lists "Approve or decline requests", but I have not tested it.

List of actions available: https://support.atlassian.com/jira-service-management-cloud/docs/work-on-issues-in-microsoft-teams/#Approve-or-decline-requests

How to configure the integration: https://support.atlassian.com/jira-software-cloud/docs/integrate-jira-cloud-with-microsoft-teams/

Cheers,

Melo