It looks like this is a Jira Cloud instance, could you let me know if this display error is happening in different browsers?
I would be interested to see if perhaps you can toggle the option to disable the new Jira labs feature that controls a new issue detail view option that might be related here. Try going into your profile to disable this. You can also visit the URL directly such as $yourCloudURL/secure/ViewProfile.jspa#labs-profile-fragment
I would be interested to see if you can disable this Jira Labs feature as a means to fix this problem.
If that doesn't help could you please let me know what your Cloud URL is so we can investigate this further?
I did some testing and am unable to reproduce this issue in my instance. At this time there are a couple things I would like you to do:
If you put JIRA in Safe Mode and do not run into this issue re-enable the add-ons one by one until you see which add-on is causing the issue.
If you're unable to find any add-ons that could be causing this there should be more information in the logs. Check and see if there are any add-ons that did not completely load, etc and let me know.
...PermissionsStartOnly=true User=www-data Group=www-data ExecStart=/opt/jira/bin/startup.sh ExecStop=/opt/jira/bin/shutdown.sh TimeoutStartSec=120 TimeoutStopSec=600 PrivateTmp=true [Install] WantedBy...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs