You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
Next: Root
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
I've created a project, add a release version number, and navigate to Project settings -> issue type -> bug, to add the "fix version" field to the issue type.
I couldn't find the fix version
Hi @Sara Soboh It seems that you are using Team Managed project, that's why Fix Version not visible.
Kindly enable Releases in Project Settings >> Features >> Enabled "Releases" under Development section.
Similar post :- https://community.atlassian.com/t5/Jira-Software-questions/In-a-new-Team-Managed-Project-quot-Fix-Version-quot-option-is/qaq-p/1838383
Thanks
V.Y
Hi,
We are having the same issue but the Release is activated.
I can add tickets to the Release. I can also see the panel "Fix Version" in the issue layout configuration and have also moved it to the visible area but for some reason I am not able to have the "Fix Version" being displayed on the ticket
I hope you can help.
Thx
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi @Matthias Heyde ,
Are you able to see fix version field when creating a new issue using create button ?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
We just tested it.
Yes I am, but I am not sure why I am not able to add this to existing tickets.
Thank you
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi @Matthias Heyde for existing issues If the field is empty, it’s hidden. Select Show x more fields when viewing an issue to interact with hidden fields.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
hi @Vikrant Yadav I assumed the same but it was already in the visible area. I even made the field a "Required" field but still it did not show. My only assumption is that because these Tickets are existing tickets, that the Release is only available on Tickets which have been created after the the Release function had been activated.
Thx.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
@Matthias Heyde In Team Managed projects, when you enable Releases from Features >> Fix version field added to all existing issues as well, but field is empty. I am not able to recreate same issue on my instance. It seems to be permission issue. Check your Access on this project. Do you have Development tool access ?
Try to Bulk update for the existing issues.
Thanks
V.Y
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
@Vikrant Yadav yes I have access to the to it.
I don't know why but now it is showing on all tickets.
I am confused but thank you for your support.
Thank you
Matt
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi @Vikrant Yadav @John Funk, I got a similar problem and would like to seek your advice as well, would you kindly help?
Checked the information above including the links to other posts, but not sure if I missed anything. Thanks.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
If the field was not added to the Issue Type when you turned on the Release feature, then you probably need to contact Atlassian Support for assistance.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Thanks for John's advice. I'll contact Atlassian Support then!
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Sara,
The Fix Version field needs to be added to the screen, also.
What type of project are you using?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi John,
It turns out that the "Release" under the features was not enabled.
Thank you.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Very good - did not realize you were using a Team-managed project. :-)
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.