I am not able to close the sprint which I created, what should I do

[Nilesh Devikar]

I am the admin of my project in Jira and I was able to close the sprint regularly. But today found out I was not able to close the sprint which I had created. there is no change in the  access for the Scrum Master or other role.

All my tasks are closed. and the Jira system gives me error to contact the admin. I am not sure whom to contact as I am the Admin for this project.

[Valeriia_Havrylenko_SaaSJet · Accepted solution]

Hi @Nilesh Devikar 

Please check if you have Manage Sprint permission. If your board contain issue from many projects. Make sure that you have the above permission in all projects.

Also check your board filters, it might be that certain tasks are hidden by the filter, but they still will block your sprint.

Hope this helps!

[Valeriia_Havrylenko_SaaSJet]

@Nilesh Devikar Please accept my answer if you find it useful 
Thanks!

[Nilesh Devikar]

Hello @Valeriia_Havrylenko_SaaSJet  - Thank you for your response. where can i find the "Manage Sprint permission"

[Valeriia_Havrylenko_SaaSJet]

@Nilesh Devikar go to “Project settings“ > “Permissions“  > “Manage Sprints“

[abhishek_sharma03 · Accepted solution]

Please check if you have Manage Sprint permission. If your board contain issue from many projects. Make sure that you have the above permission in all projects.

Also check your board filters, it might be that certain tasks are hidden by the filter, but they still will block your sprint.

[Nilesh Devikar]

@abhishek_sharma03 I had the permission to manage Sprint. was able to close the sprint after making changes in Board Filter. Thanks a lot for your help