How to send an email notification when a custom field is updated.

[anil musunuru]

I have a custom field named "X" which is a user picker. When this custom field is updated with users, I'd like JIRA to send email to that users in the field "X" .How to do it in this particular way?

Creating new Jira event that uses the issue updated template and notification template that sends the email notification to the Users in custom field "X" when the event is triggered. And creating an event listener that will look for a change in the field "X" and fire the new event when detected.

Thanks,

Mak

[khalid el koundi]

Hi Anil,

You can use Jira Automation Plugin to trigger the event when the custom field is updated.
Then you can use the notification scheme to send the notification to the users in that custom field.

Cheers

-Khalid 

[anil musunuru]

I cant use Jira Automation plugin, i am looking for Script listeners to do the job.

[Shubham]

Any suggestion on this ?? how to achieve this

[anil musunuru]

Created a new custom event "Y" and assigned notification scheme to it and added custom field value notifications to the scheme, and also assigned issue updated template as default template to the new Event "Y". How to proceed from here, should i be creating a custom listener to send emails, if so can anyone help me.

Thanks,

Anil

[Alvin]

Hi @anil musunuru , you can use changelog event on checking values of a custom field. and you can use listener to fire an email notification everytime that field changes value. if you are referring to a transition on workflow, you can use post function

[anil musunuru]

 I am not talking about workflows, do you have any Custom listener scripts to fire an email notification.