Getting gadget.common.error.500 error on the dashboard.
Jira version : 8.13.3
OS : Windows
Https Only : Yes
Port # : 8443
Cert Type : JKS
This error means that the Jira server cannot reach itself over your network.
The two most common causes of this I see are
It is usually the second one, which is a bit more complex to diagnose. But first, log into the Jira server and try "nslookup <your jira base url>" - if that comes back with a valid response, then try a wget on it - you'll get a block of text that either contains the html for the login page (if everything is set up right) or an error message that will tell you more.
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