I signed up and entered a "demo" url for my trial with jira but have discovered I cannot change it once it has been created? Is there a way for it to be modified by me that I cannot find? Can the Jira team change it for me?
Hannah,
I am assuming that you are using the cloud hosting. You should contact customer support. Here is a document describing the issue you are having and a work around if you want to change it yourself. https://jira.atlassian.com/browse/CLOUD-7184?_ga=2.85804895.790155487.1531244353-890520517.1523892346
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For what it's worth, the current method of "changing the url" is to buy a new system with the new name, then export all your data from the old one and import it into the new one.
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Hi Hannah,
This might also be helpful. It explains the process entirely:
It also refers to the feature request I created which Brant suggested.
Regards,
Shannon
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Thanks Shannon. Sorry for the (extreme) delay in reply.
In the end I created a new account and closed the old one. Appreciate the help from everyone!
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You're welcome, Hannah!
Take care,
Shannon
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