How to block changing status if jira issue has status DONE?

Ilona Marczak
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 18, 2019

Hello, I need to block option of changing status when ticket is in status DONE. How can I co this? Thank

3 answers

1 vote
Alexey Matveev
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 18, 2019

Hello,

You should add workflow property to the Done status:

jira.issue.editable = false

0 votes
Mirek
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 18, 2019

It depends on your role in Jira, workflow and platform that you are using (Cloud or Server). If using simplified worflow it might be not possible. You would need to have a workflow that have clearly defined transitions (not all to all) then you might block those that are going from DONE to previous statuses. 

0 votes
Suhas P
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 18, 2019

You could simply remove all outgoing transitions on the status DONE. 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events