How do you associate a different workflow with an agile board?

I have a requirement to add a step (column) to an agile board. The board contains multiple projects, so when looking at the configuration options for workflow, it states:

Agile Simplified Workflow unavailable

So two questions:

  1. What workflow is it using if it is not using simplified?
  2. How do  you associate the board with a custom workflow?

I have read the documentation and it basically just gives the reasons why simplified workflow is not available, and nothing on how to manage workflows for boards with multiple projects.

Thx for any insights.


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You don't.  Workflows are associated with Projects, not boards.

A simplified workflow is the exception to that, but what actually happens is JIRA takes the board and uses it to maintain a decoupled workflow for the project behind the scenes.

To change this, go into normal (not agile) JIRA and go to the project.  Look at the settings and you'll find a "workflow scheme", which probably says simply "use simplified workflow for <project name> for all issues in this project".  Change that to another workflow scheme that says "use my workflow for all issues in this project" (or several workflows, by issue type)

Thx Nic, slowly starting to get it. The agile columns do not actually represent workflow steps, but rather are buckets for status across all issue types in the Agile filter. If all issue types have the same workflow, you could map the columns to mimic the workflow steps, but they are not the same thing. In order to be able to move an issue from one column to another, the workflow for said issue must be fulfilled.

Yes, that's correct, the columns are collections of status. When you use simplified workflows, it flattens that into a 1:1 relationship. Each collection contains a single status, with the workflow containing only those status, and the workflow allows a move from any column/status to any other.

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