How do I migrate users from an internal directory to Active Directory?

[Mahendar Daripalli]

please suggest me how to do.

Hi Team,
we have some users in Jira Internal Directory now i want to migrate them into Active directory 
1.does i lost the user history in jira?
2.here some users are same mail ids but username is different when compare with AD and JD. how to migrate them into AD?

[anshu02]

Hello @Mahendar Daripalli

If you have the users in both directories using the same username, you can simply put the LDAP/Active Directory on the top in the User Directories screen, and JIRA will start to use it instead of the internal. The issue association is based in the username, so it will not be a problem.

You should look at this atlassian document which helps you in process of migration of users.

https://confluence.atlassian.com/adminjiraserver073/migrating-users-between-user-directories-861253207.html?_ga=2.37671907.239817288.1548830084-764141106.1548830084#MigratingUsersbetweenUserDirectories-Usingthe%27Migrateusersfromonedirectorytoanother%27functionality

1.does i lost the user history in jira?

No you wont loss any user history in Jira.

[Sreenivasaraju P]

Hi @Mahendar Daripalli,

Please refer below link, this may help you

https://community.atlassian.com/t5/Answers-Developer-Questions/How-do-I-migrate-users-from-an-internal-directory-to-Active/qaq-p/538185

https://confluence.atlassian.com/adminjiraserver/migrating-users-between-user-directories-938847059.html