Greenhopper exception in log-files

Tarun Sapra Community Champion Apr 14, 2013

Hi,

Things seems to work fine in greenhopper, but still i am seeing an exception in the log files, anybody knows what could be going wrong?

827x250494x1 1abs1pe xx.xxx.xxx.xxx,127.0.0.1 /secure/VersionBoard.jspa [pyxis.jira.greenhopper.GreenHopperMenuItems] java.lang.NullPointerException

Thanks,

1 answer

This widget could not be displayed.

Hi Tarun,

I did a quick check on this, and apparently this problem could occur when you have the Links Hierarchy Reports plugin installed in your JIRA instance. Kindly see the following KB article which seem fit to our problem here, for more info on the matter:
- Not able to see story points after update

Therefore, can you kindly confirm if you have the said plugin installed? If yes, then can you try to uninstall the plugin and see if it helps?

Thanks.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published Apr 22, 2018 in Jira Software

How-to setup a secured Jira Software 7.9.0 on Ubuntu 16.04.4 in less than 30 minutes

...PermissionsStartOnly=true User=www-data Group=www-data ExecStart=/opt/jira/bin/startup.sh ExecStop=/opt/jira/bin/shutdown.sh TimeoutStartSec=120 TimeoutStopSec=600 PrivateTmp=true [Install] WantedBy...

1,101 views 6 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you