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GreenHopper did not work after installing it?

Ahmed Helal Apr 17, 2013

GreenHopper is currently unavailable. This might be because an upgrade task has failed to run or has not not yet completed.

Please contact your system administrator if you continue to see this message.

this the eror that appear

7 answers

1 accepted

0 votes
Answer accepted
Ahmed Helal Apr 30, 2013

It's system locale to 'English',it cuased by the imcopitical with Arabic system locale.
http://windows.microsoft.com/en-my/windows-vista/change-the-system-locale

0 votes
Nic Brough [Adaptavist] Community Leader Apr 17, 2013

Read the log file from when you installed it - that should tell you what it's doing.

You might also want to re-index Jira, but I'd check the log first, and possibly try re-installing the plugin, followed by a restart of Jira

Ahmed Helal Apr 17, 2013

thank you ,on it

Ahmed Helal Apr 17, 2013

re-index not work

Ahmed Helal Apr 17, 2013

when try to enter "blugin data storage"

System Error

...

Cause:

Handler processing failed; nested exception is java.lang.NoClassDefFoundError: Could not initialize class net.java.ao.schema.ddl.SchemaReader

Referer URL: http://localhost:8080/secure/admin/IndexAdmin.jspa

....

Nic Brough [Adaptavist] Community Leader Apr 17, 2013

Ok, re-index was worth a try.

What do you mean "enter plugin data storage"? The UI part of that is nothing to do with Greenhopper

0 votes
Joe Wai Tye Atlassian Team Apr 17, 2013

Is it a fresh installation of GreenHopper? Was there any problems during the installation of the plugin (any visible errors, etc). Nic has a point, the logs should point out what's wrong.

Joe Wai Tye Atlassian Team Apr 17, 2013

Though, if the situation (and/or the logs) get a bit too complicated, you might want to consider raising this at out support site :)

Ahmed Helal Apr 17, 2013

thanks, yesit is fresh one

0 votes
Ahmed Helal Apr 20, 2013

it not work

Nic Brough [Adaptavist] Community Leader Apr 20, 2013

That is not a useful posting.

What does not work? What have you done? What does the log say? Could you explain what you've tried and what the results were? (e.g. by following up the other threads here?)

0 votes
Ahmed Helal Apr 20, 2013

it not work

0 votes
Ahmed Helal Apr 21, 2013

this is my dbconfig.xml [where is the miss-config]

<?xml version="1.0" encoding="UTF-8"?>

<jira-database-config>

<name>defaultDS</name>

<delegator-name>default</delegator-name>

<database-type>mysql</database-type>

<jdbc-datasource>

<url>jdbc:mysql://127.0.0.1:3307/jira?useUnicode=true&amp;characterEncoding=UTF8&amp;sessionVariables=storage_engine=InnoDB</url>

<driver-class>com.mysql.jdbc.Driver</driver-class>

<username>root</username>

<password>123456789</password>

<pool-min-size>20</pool-min-size>

<pool-max-size>20</pool-max-size>

<pool-max-wait>30000</pool-max-wait>

<validation-query>select 1</validation-query>

<min-evictable-idle-time-millis>60000</min-evictable-idle-time-millis>

<time-between-eviction-runs-millis>300000</time-between-eviction-runs-millis>

<pool-max-idle>20</pool-max-idle>

<pool-remove-abandoned>true</pool-remove-abandoned>

<pool-remove-abandoned-timeout>300</pool-remove-abandoned-timeout>

<pool-test-while-idle>true</pool-test-while-idle>

<validation-query-timeout>3</validation-query-timeout>

</jdbc-datasource>

</jira-database-config>

0 votes
Nic Brough [Adaptavist] Community Leader Apr 21, 2013

This question is now a duplicate of https://answers.atlassian.com/questions/160567/greenhoper-did-not-work-after-fresh-installation where there's a lot more information to work with.

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