GreenHopper did not work after installing it?

GreenHopper is currently unavailable. This might be because an upgrade task has failed to run or has not not yet completed.

Please contact your system administrator if you continue to see this message.

this the eror that appear

7 answers

1 accepted

0 votes
Accepted answer

It's system locale to 'English',it cuased by the imcopitical with Arabic system locale.

0 votes

Read the log file from when you installed it - that should tell you what it's doing.

You might also want to re-index Jira, but I'd check the log first, and possibly try re-installing the plugin, followed by a restart of Jira

thank you ,on it

re-index not work

when try to enter "blugin data storage"

System Error



Handler processing failed; nested exception is java.lang.NoClassDefFoundError: Could not initialize class

Referer URL: http://localhost:8080/secure/admin/IndexAdmin.jspa


Ok, re-index was worth a try.

What do you mean "enter plugin data storage"? The UI part of that is nothing to do with Greenhopper

0 votes
Joe Wai Tye Atlassian Team Apr 17, 2013

Is it a fresh installation of GreenHopper? Was there any problems during the installation of the plugin (any visible errors, etc). Nic has a point, the logs should point out what's wrong.

Joe Wai Tye Atlassian Team Apr 17, 2013

Though, if the situation (and/or the logs) get a bit too complicated, you might want to consider raising this at out support site :)

thanks, yesit is fresh one

it not work

That is not a useful posting.

What does not work? What have you done? What does the log say? Could you explain what you've tried and what the results were? (e.g. by following up the other threads here?)

it not work

this is my dbconfig.xml [where is the miss-config]

<?xml version="1.0" encoding="UTF-8"?>













<validation-query>select 1</validation-query>










0 votes

This question is now a duplicate of where there's a lot more information to work with.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Wednesday in Jira

Make your Atlassian Cloud products more secure: our NEW admin security guide

Hey admins! I’m Dave, Principal Product Manager here at Atlassian working on our cloud platform and security products. Cloud security is a moving target. As you adopt more products, employees consta...

77 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you