We have a service in jira to create issues from emails using JEMH, the ForwardEmail is added in the service and I was expecting unprocess/error e-mails all go to this e-mail address, but instead the sender got the error message e-mails, e.g. JEMH has rejected your email, n problem(s) were found, etc.
How can I forward all unprocess/error e-mails to an e-mail address? Thanks
There is an override in the configuration file that redirects all hintogram traffic to a specific unlucky person, in 0.9.x see the entry in the example-emh.properties file in the JAR:
overrideHintOgramEmailAddress=someaddress@someco.com
Andy,
I did check there is the following property in the file, but I tried today and the external user (sender from hotmail ) still got error message. I put my e-mail address in the configuration file and I didn't get any message. Did I miss anything? Thanks
overrideHintOgramEmailAddress=myaddress@myco.com
error e-mail received by sender:
From:Exchange Server <Jira-Admin@myco.com.au>
Date: 28 May 2012 12:45:36 PM AEST
To:<sender@hotmail.com>
Subject: [JIRA] hint.reject.email.subject
text.hint.hello
text.hint.reject.fieldcount.summary
text.hint
---------
text.hint.message : No project could be assocaited with the email
text.hint.detail : com.javahollic.jira.emh.engine.IssueCreationHelper.configureProject():297
text.hint
---------
text.hint.message : The configured default project could not be found
text.hint.detail : com.javahollic.jira.emh.engine.IssueCreationHelper.configureProject():316
text.hint.caused.rejection
text.hint
---------
text.hint.message : Insufficient valid information was found, no issue was created.
text.hint.email.orginal.email
-----------------------------
text.hint.email.subject
-----------------------
Testing with change in subject
text.hint.email.sent.date
-------------------------
2012-05-28 12:45:09,000
text.hint.email.received.date
-----------------------------
2012-05-28 12:45:10,000
text.hint.email.from
--------------------
text.hint.email.from.detail.format
- text.hint.email.address sender@hotmail.com / text.hint.email.personal sender / text.hint.email.mapped.jira.user text.hint.email.mapped.jira.user.unknown
text.hint.email.to
------------------
text.hint.email.to.detail.format
- text.hint.email.address Jiradatafeed.Support@myco.com.au / text.hint.email.personal Jira Datafeed Support
text.hint.email.headers
-----------------------
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Andy,
Just found in the log file -
No override Recipient for hintOgrams found, using default From: for recipient
But I did put my email address in the config properties file with overrideHintOgramEmailAddress=(my-email-address)
Can you help? Thanks
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That should work, suggest opening a JIRA, providing more details, versions etc.
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Andy,
I have attached the log and emh properties in the following:
https://studio.plugins.atlassian.com/browse/JEMH-752
Can you help? Thanks
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I think you need to secure that issue between Reporter and Developer, not Reporter and Atlassian. Im not employed by Atlassian :)
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Thanks for that, issue updated.
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