I'm not completely sure of the terminology but this sounds right.
- I as an account manager have access to our company's JIRA and see all my clients, our projects and much more.
- One of my accounts (client) registered in JIRA to raise own tickets and send reports of system issues and is able to view their open tickets & progress.
The client needs the ability to export the tickets they see in their 'client support/help desk" interface into excel for internal admin purposes.
Thank you for your help
Atlassian ranks project attributes as the third most important factor impacting performance in the category of data. It’s not surprising, since project attributes are precisely the rules used to ma...
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