Error: data was not an array when updating customfield and components Python

[santoshamoghavarsh.reddy]

Here is my python code to create a ticket in Jira:

#Extract values from Excel sheet

Components = getCellValue(ws, 12, 2)
TestLevel = [getCellValue(ws, 14, 2)]

issue_dict = {
'components': {'FIELD': Components},
'customfield_10301': {'value': TestLevel}
}

new_issue = jira.create_issue(fields=issue_dict)

"errors":{"components":"data was not an array","TestLevel":"data was not an array"}

I am unable to figure out the reason behind this above error. 

Did anyone face such issue?

[mika nokka · Accepted solution]

I found following worked with Python when updating the components:

issue.update(notify=False,update={"components": [{"add": {"name": str(NAME),}}],},)

Where NAME is the component name wisheds to be updated

[Dario B]

Hello @santoshamoghavarsh.reddy ,

Welcome to the Atlassian Community.

I might not be the best person to answer this question but, reading the error message, it looks like you should pass an array of objects instead of a single value:

Example:

'customfield_10060': [{'value': 'Customer'}]

For further details on this, you may want to review below threads:

• Insert value into customfield of type "multi checkbox" using jira-python API
• customfield_XXXX":"data was not an array"
• Error: "data was not array" when updating custom field config values

Finally, for the future, please notice that the best places to get help on development related questions are the ones listed in https://developer.atlassian.com/resources. 

Specifically:

• Ask the Developers Community
• Create a Developer Support Request

Cheers,
Dario

[Rahim T_S]

Hi @Dario B Your answer helped me. Thank you