I am the admin for our Jira Cloud instance.
I have been using the "External System Import" to do change status, change start/due date, and other bulk changes. After each of these changes, I get the following error:
"Unexpected failure occurred. Importer will stop immediately. Data may be in an unstable state: java.lang.IllegalStateException: Project configuration id does not match project roles configuration id: Project configuration id does not match project roles configuration id"
What is this error, and how do I fix it?
The file I am importing is a UTF-8 CSV created using excel. There are no formulas in the original excel.
@[deleted] I would suggest to create a support ticket with Atlassian Support and also attach the support zip file from your Cloud instance in the support ticket.
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