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Duvida sobre resposta cliente

Rafael Moraes
Rafael Moraes
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March 28, 2024

Olá, Boa tarde.

 

Criamos em nosso Jira um serviço de helpdesk e outros dois projetos, crie uma automação que assim que cai no meu service desk ele criar um novo no projeto que faço a seleção.

 

o problema é que quando o cliente responde o ticket eu no helpdesk não recebo essa mensagem.

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Stephen Wright _Elabor8_
Stephen Wright _Elabor8_
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March 28, 2024

Hi @Rafael Moraes 

Is the customer still responding to the ticket in the help desk? Or are they now communicating within the target Project?

Ste

---

And in Portuguese, according to Google Translate...

O cliente ainda está respondendo ao ticket no help desk? Ou eles estão agora se comunicando dentro do projeto alvo?

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