Difficulty changing status despite simplified workflow

Samantha Stewart April 23, 2018

I have a project, which has simplified workflow active;

Screen Shot 2018-04-23 at 5.01.07 pm.pngHowever when I try to change the status by dropping and dragging between columns, i get the following error;

Screen Shot 2018-04-23 at 5.04.11 pm.png

On the issue, there is also no where to amend the status;

Screen Shot 2018-04-23 at 5.06.03 pm.png

I would just like to be able to change the status!!

Any help would be much appreciated!

3 answers

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Samantha Stewart April 23, 2018

THE ANSWER!!

It turns out I had issues with the Project permissions. 

To resolve;

project settings > permissions > issue permissions - transition issues edited the role type to include all logged in users.

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Jack Brickey
Community Leader
Community Leader
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April 23, 2018

Your workflow shows as a draft. Please either publish or check the active workflow. 

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Jacob Wood April 23, 2018

When you drag to story from the 'Backlog' column, are you trying to drop the story on a column that is not highlighted within a dashed box? If so, this means you do not have a transition setup between these two statuses. 

Samantha Stewart April 23, 2018

here is the workflow? should i be looking elsewhere? the columns are not highlighted when dragging. 

Screen Shot 2018-04-23 at 8.27.37 pm.png

Jacob Wood April 23, 2018

Do you have any conditions/validators for the transition (e.g. required fields)?

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