Create linked issue - missing fields?

HH
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March 5, 2019

Hi, 

When we create a linked issue there are a number of missing fields that appear in the agent portals view. How can I ensure they appear on the linked issue screen? Also what determines what appears on the linked issue screen? 

Thanks!

2 answers

1 vote
Alexey Matveev
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March 5, 2019

Hello,

It is not possible to modify the create link issue screen. Have a look at this ticket:

https://jira.atlassian.com/browse/JRASERVER-60483

0 votes
Deleted user July 9, 2019

I have the same issue.  I need to:

  1) remove the required fields that prevent the create linked issue from working (make the field optional - not required).

  2) add the fields which are marked as required to the create linked issue screen.

Sounds like 2 is not an option.

 

I cannot locate in the project settings were I can change which fields are required for this project.

Thanks

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